Q&A
About the Service
What content does the service include?
What content does the service include?
It includes access to local and international live TV channels, as well as PPV events, daily updated movies, and exclusive series from platforms such as Netflix, Peacock and Amazon Prime, etc.
How many devices can I use at the same time?
How many devices can I use at the same time?
Up to 5 devices at the same time. Devices means: Cell phone, tablet, television or computer.
What video quality do they offer (HD,4K)?
What video quality do they offer (HD,4K)?
We offer content in HD quality and, in some cases, in 4K depending on the device and internet connection.
What internet speed should I have?
What internet speed should I have?
You must have at least 15 MBPS.
Is the content protected from geo-restrictions?
Is the content protected from geo-restrictions?
No. You can use it worldwide.
Subscription and Payments
How can I subscribe?
How can I subscribe?
You can subscribe to one of our monthly or annual plans. Click here.
Can I cancel my subscription at any time?
Can I cancel my subscription at any time?
Yes. Once your membership reaches its expiration date and you decide not to pay, you can do so.
Do you accept bank transfers or Paypal?
Do you accept bank transfers or Paypal?
Yes. We only use the Paypal payment gateway and bank transfers depending on where you are located.
Can I cancel my subscription at any time?
Can I cancel my subscription at any time?
Yes. Once your membership reaches its expiration date and you decide not to pay, you can do so.
Free Trial
How does the 3-hour free trial work?
How does the 3-hour free trial work?
We create an account for you where you can try the application for 3 hours completely free.
Do I need to enter my credit card for the free trial?
Do I need to enter my credit card for the free trial?
No. Simply contact one of our agents via WhatsApp.
Can I extend the free trial?
Can I extend the free trial?
Yes. It costs $1 USD.
Installation and Use
How do I install the app?
How do I install the app?
You can use the application on Android TVs, Roku, Fire TV, LG, Samsung, Android phones, iPhone, tablets . We have a section where you can see the tutorial on how to download it on the device you like.
Is it compatible with Smart TVs (Samsung, LG, etc.)?
Is it compatible with Smart TVs (Samsung, LG, etc.)?
It is compatible with all Smart TVs, except Linux.
Can I use the service on my phone or tablet?
Can I use the service on my phone or tablet?
Yeah.
Sellers
How can I sell the service?
How can I sell the service?
You can click on the main menu and go to " Plans " and then to Seller Plans. Click here.
What benefits do I get from being a seller?
What benefits do I get from being a seller?
You will have access to an administrative panel where you can create accounts for your own clients, you can also create unlimited test accounts and you will have technical support that will serve as support in your venture.
Technical Support.
How can I contact support?
How can I contact support?
Write us on WhatsApp: +1849-274-4436, team@gooddealstv.es